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ZTE repairs and servicing

Diagnostics and repairs for ZTE smartphones and routers. Choose a device and leave a request — we will confirm the details and service arrangements.

Smartphones

  • Display replacement
  • Battery replacement
  • Charging port repair
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  • Speaker and microphone replacement
  • Camera diagnostics
  • Circuit board diagnostics

Routers

  • Will not turn on
  • No internet connection
  • Unstable Wi-Fi
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  • Power supply diagnostics
  • Port and circuit board diagnostics
  • Software configuration and updates

Repair availability and parts for your model are confirmed when you contact us. Cost and timing follow diagnostics; warranty servicing follows manufacturer terms.

ZTE warranty — 12 monthsA brief guide for smartphone and router owners

ZTE smartphones and routers have a one-year warranty from purchase. We check the terms for each model against the warranty documents.

What to prepare

Bring the device, proof of purchase and any warranty card provided. Have the model and serial number ready, and the IMEI for a smartphone.

How the decision is made

Warranty eligibility is determined after inspection and diagnostics, taking account of manufacturer terms and the nature of the fault.

Physical damage, liquid exposure, misuse or third-party intervention may not be covered by warranty. We will confirm available repair options after inspection.

12 months is the device warranty period. Warranty terms for accessories and paid repairs are confirmed separately.

Before requesting service

What should I check if my router will not connect to the internet?

Check power, cable connections and your provider or operator’s service. The cause may be the network, settings or the device itself. If the issue persists, leave a request.

Should I back up my data?

If possible, back up important data before handing over your smartphone. Save your router connection settings. Do not include personal account passwords in your request.

Can I request service after the warranty expires?

Yes, you can request a paid repair. We agree the required work after diagnostics.

Need help with ZTE?

Leave your name, phone number and a description of the fault.

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Request service

Leave your name and phone number — we will contact you to discuss the details.

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