Robot vacuum cleaners
- Will not charge or return to the dock
- Navigation and sensor errors
- Cleaning and dock faults
DreameRepairs, accessories
Repairs, accessories
and care for your devices
We service Dreame vacuum cleaners and help find accessories and consumables for your model.
Help for your vacuum cleaner
Choose the device type and describe the issue. We determine the required work after diagnostics.
Cordless stick vacuums
- Will not turn on or battery drains quickly
- Reduced suction
- Brush does not work
Wet and dry vacuums
- Will not dispense or collect water
- Roller and self-cleaning problems
- Charging and power errors
Accessories for your Dreame model
We can source a wide range of accessories, from replacement filters to dock components. Tell us the model and what you need: we will check compatibility and availability.
Brushes and rollers
Main and side brushes, replacement rollers and attachments.
Filters
Replacement filters for vacuum cleaners and cleaning systems.
Cleaning pads and mops
Attachments and replacement materials for wet cleaning.
Bags and containers
Dust collectors, dock bags and containers.
Tanks and dock components
Water tanks and other model-specific components.
Other accessories
Chargers, batteries and other items — enquire for details.
Cannot find the item you need?
We can source almost any accessory for Dreame vacuum cleaners. Availability, ordering options and supply terms are confirmed individually.
12
months of warranty
for Dreame appliances
for Dreame appliances
Warranty service
Warranty eligibility is checked using the documents, device model and diagnostic results.
- Keep your proof of purchase and any warranty card provided.
- Have the device model and serial number ready when contacting us.
- The period and terms are checked against the purchase date and warranty documents.
The appliance warranty does not mean all consumables, accessories and paid repairs have the same coverage period. Their terms are confirmed separately.
Frequently asked questions
How do I choose a compatible accessory?
Provide the exact model from the device or dock label. Similar-looking parts may differ in fittings and compatibility. If unsure, describe the accessory in your request.
Are all accessories in stock?
Availability changes. Some items are in stock; others can be ordered. Before confirming an order, we check the item, compatibility and supply terms.
Can I order an item that is not listed?
Yes. Leave a request with the model and part description — we will check whether we can supply it.
What if my vacuum does not clean well?
Check the container fill level and consumables as instructed in the manual. If the cause is unclear or the issue persists, request diagnostics.
How do I check whether the warranty is valid?
Prepare your proof of purchase, model and serial number. We will check the service period and terms for your device.
Not sure what to choose?
Leave your name and phone number — we will discuss what you need.